'Alaska Airlines 3\r'

'It was a diminutive snip for Alaska Airlines, and they never encountered such a contest and crisis in the beau mondes existence. Flight 261 had crashed killing 88 state on board; while the National superman Safety Board (NTSB) was reporting that the potential consume of the crash was due to a lack of unremitting airplane maintenance. Most detrimental to the airline was the media make a letter from 64 Alaska Airlines mechanics. The letter give away insider information regarding a base maintenance passenger vehicle’s inappropriate activities of contradicting federal aviation regulations, tip to dangerous trading operations.This letter also built to a greater extent evidence that it was Alaska Airlines’ negligence that resulted in the tragedy. In assenting to the maintenance crew, the pilots posted a pith on the due north’s website complaining about the â€Å" bollix up” of Alaska Airlines. It was app bent that pilots, a integral assets for an airline comp any, did not trust corporeal worry. Alaska Airlines had been run for 70 geezerhood and had climbed in status during the 1990s, if the company could not chop-chop and appropriately handle this crisis, its reputation could be destroyed.It was time to test Alaska Airline’s capability of discussion crisis management, management system and cranch relations. Alaska Airline, a warhorse in the industry, would have to deal with the customary exam as they sorted through the government investigating to determine the exact cause of the crash. In the out-migration industry, couplers are common which made handling this crisis much difficult. The difficulty is due to every move or conversation the airlines make are out for the public to view and criticize. â€Å"Airing the dirty laundry” of Alaska Airlines was an super embarrassing situation .Management could not support the criticisms for consternation of completely destroying their reputation. However , those criticizing the company were employees and knew firsthand what was happening. In the end, the company has to acknowledge the mismanagement of corporate management team. This spelled bother for the airline. However, if everything was handled properly, there were still some possible solutions that would be helpful to the airline. If I were Mr. Hamel, I would communicate with the union panel members immediately.Although there were 64 mechanics act in the complaint, the decisive power and attitude was in the announcement of the union. If the union sends a clear message to the public to criticize Alaska Airlines, it would lead to unpredictable misuse to the future of the company. However, if the union spoke cautiously about the letter, it could help alleviate some of the negative conjure about the airline. Alaska Airlines should address the union so they determine that this was an individual case and not how the company runs its day to day operations.The airline would want t he union to include them to address the issue with the public and ensure safer operations in the future. If the union races with Alaska Airlines, they will furbish up a valuable opportunity to win rearward their reputation, look into the issue and restructure its management. Hamel would try his hardest to yield the union that this was a win-win solution for the union and Alaska Airlines. Second, Hamel take to set up a joint investigate panel with the union leaders to investigate the complaints thoroughly.If the confine of the complaint were true, that manager should be held accountable. Holding managers accountable proves to the employees that the company does not tolerate unethical management practices. This should help the employees gain a little more trust into management, knowing that their voices are heard. Then, based on the issue, the investigation could be extended to a broader cut back to any areas concerning safety. Hamel again should address the union to lodge cooperation from them.The union needs to see that the airline is taking responsibility for their actions and that will regain some trust from the union and employees. Considering the power of unions in any industry, it is raving mad for a company to address sensitive issues without union support. Lastly, Hamel should establish regular communication and develop a problem-solving system that keeps the union in touch with their labor style. It would be in the best interest of the Alaska Airlines to work with union from this point on so any conflicts that may arise are more possible to be worked out privately.In todays society all companies are trying to motivate employees to participate in corporate matters and contribute more opinions and ideas. Labor unions stern be viewed positively when they help unite the employees and the corporation. The key is how to meet with the union and treat it as a vision to develop the business but not a hindrance to the company. By means of tackl ing this issue strategically, companies can dramatically unite and motivate their employees and finally piss a long term win-win situation.\r\n'